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Apple Acknowledges Messages App Crashing Issue & Provides Temporary Fixes

A few days ago, we have reported an iMessage bug that causes the iPhone to crash after receiving a text message containing Unicode / Arabic characters. We have also pointed people to the possible fixes which solved most of the users’ problems. This bug has become rather widespread because people have started sending out the message as a prank to their family and friends. Well, Apple has finally acknowledged this iMessage issue and has even provided some possible fixes.

Messages App Bug Crashers
Apple just published a knowledge base article that acknowledges this iMessage bug and has also provided some potential fixes. The company has also stated that this will be fixed on a future software update.

Apple is aware of an iMessage issue caused by a specific series of unicode characters and we will make a fix available in a software update. Until the update is available, you can use these steps to re-open the Messages app.

In case you are still having this bug or just happen to receive that bugged message just now, here are some temporary fixes straight from Apple:

  • Ask Siri to “read unread messages.”
  • Use Siri to reply to the malicious message. After you reply, you’ll be able to open Messages again.
  • In Messages, swipe left to delete the entire thread. Or tap and hold the malicious message, tap More, and delete the message from the thread.

For jailbreakers, you can also try to install a jailbreak tweak called IneffectivePower from Karen aka angelXwind. Grab it from the http://cydia.angelxwind.net/ repo. As far as we can tell, this is the best fix for the Messages bug since it works on all applications. However as noted, it’s for jailbreak users only.

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