Ever since the third-generation iPad has been launched last month, there have been a couple of lingering issues that are allegedly plaguing Apple's latest and greatest tablet. One of the most prominent problems that is being reported by users is the issue with WiFi connectivity. The problems include slow download and upload speeds, connection drops and the device not being able to pick-up local WiFi signals. Now according to a new report, Apple is already investigating this issue.
The folks over at 9to5Mac has discovered a leaked internal document that states that the Cupertino company is already on the case of cracking down the WiFi problems that are present in the latest iPad. This was following when a thread was made over at the Apple Support Community where there is over 700+ replies from customers having WiFi issues. Some example of the complaints are:
I have also noticed that the range of my home network has been reduced. And there was a weaker network that I used to connect to while at work can't be connected anymore.
Same issue. Wifi 32G. Have a very good router ASUS RT-N56U with latest firmware, great connectivity on all other wireless devices (which i turned off to see if it was a bandwith issue), even changed my router settings to give priority to video streaming and internet. Youtube videos are S..L..O..W to cache, always pausing. I have tried forgetting the network and rejoining, but no help.
And now based on the leaked memo, Apple has already acknowledged the problem. According to the memo retail stores should "capture" a third-gen iPad if it exhibits symptoms such as "intermittent connectivity, slow WiFi speeds, and WiFi network not seen". AppleCare employees are told to make sure that the problem lies within the hardware, not software related.
The WiFi issues seem to be exclusive to the WiFi-only models of the new iPad. 4G LTE models seem to be safe from these issues. Affected iPad 3 units will be replaced by Apple. [via 9to5Mac]Contact Us for News Tips, Corrections and Feedback